Debitsuccess launches ‘Total Layby’ online payment tool

Press Release – DebitSuccess

AUCKLAND, 31 May 2012 – New Zealand’s leading payment solutions company, Debitsuccess, has launched a new web-based tool for retailers that enables them to process customer lay-bys with online direct debits.

MEDIA RELEASE

Debitsuccess launches ‘Total Layby’ online payment tool for retailers

AUCKLAND, 31 May 2012 – New Zealand’s leading payment solutions company, Debitsuccess, has launched a new web-based tool for retailers that enables them to process customer lay-bys with online direct debits.

Called Total Layby, the transaction services company developed the tool in response to a resurgence of consumer demand for the interest-free lay-by method of paying for goods, and the pressure faced by retailers who need to increase sales.

Group IT Manager for Debitsuccess, Steven Holmes, says that the development of Total Layby was a natural step for the company, whose core business is providing full-service direct debit installment payment solutions online to a wide range of industries, such as health and fitness, sports, insurance and education centres.

“If you can pay for your gym membership or sports team season ticket by small regular online installments, why shouldn’t you be able to pay for clothes, toys or a TV in the same way, without incurring the large interest penalties of overdue credit cards or hire purchase?” says Holmes

“This lay-by system is ultimately about making things more affordable for the consumer, and therefore better for retailers.”

Holmes says the Debitsuccess full-service solution can handle every part of the lay-by process from a paperless online sign-up to direct debit processing and even to following up with customers with lapsed payments.

“The resurgence of consumer interest in the lay-by option is a sign of the times It is appealing to retailers and consumers who have had enough of maxed-out credit cards, and are returning to the tried-and-true responsible method of installment payments,” says Holmes.

“Debitsuccess is ideally placed to deliver a highly secure, flexible online payment option that meets this need.”

Holmes says unlike some other companies that only provide online lay-by software, Total Layby is backed up by its existing 80 seat Auckland-based call centre that can follow up any lapsing layby customers on behalf of the retailer.

“Until now, providing a service like this has been in the too hard basket for retailers. Most would not have thestaff or technical resources to be able to process partial payments for goods on lay-by, let alone chase up on lapsed payments,” says Holmes.

“All those obstacles are now taken away with this totally outsourced lay-by solution provided by Debitsuccess.”

Holmes says that the system can be customised to integrate with a retailers existing web site, and is backed up by Debitsuccess’ top-level compliance with international data security standards, including the Payment Card Industry Data Security Standard (PCI DSS).

“There’s no doubt times are still tough for retailers, but with the Total Layby service they will have access to a paperless, fully secure service for processing customer lay-by purchases, which will expand their ability to secure income and satisfy theneeds of today’s consumer.”

Debitsuccess has been providing billing services for New Zealand businesses since 1994. It is now the largest full service direct debit initiator in Australasia.

For more information about Debitsuccess, visit www.debitsuccess.co.nz

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